Frequently Asked Questions

Browse categories in the Jarrouj Market app and check out, or simply send us your list on WhatsApp — whichever is easier for you.

Frozen fruits and vegetables, frozen meat and fish, plus dairy and eggs, bakery, snacks, and household and cleaning essentials — everything on your grocery list in one delivery.

Just your name and phone number to get started — no lengthy sign-up.

Message us on WhatsApp as soon as possible and we'll do our best to update it before it's prepared.

We deliver across Zahle and the surrounding Beqaa towns — Saadnayel, Taalabaya, Chtaura, Bar Elias, Qab Elias, and Riyaq — for a flat $2.00 delivery fee. We also deliver to wider Lebanon, including Beirut, Tripoli, and the South, for $4.00.

Yes. Most orders placed within Zahle and the surrounding Beqaa towns are delivered the same day. Areas further across Lebanon may take a little longer depending on distance.

Most orders in Zahle and its surrounding towns arrive same-day. Areas outside the Beqaa may take a little longer depending on distance.

Yes — order status updates (preparing, on the way, delivered) are visible right in the app.

Our store is on the Boulevard in Zahle, about 10 metres after the Saraya, in the Beqaa Governorate. You can shop in-store or order online for delivery across Zahle and the nearby towns.

We're open Monday to Saturday from 7:00 AM to 7:30 PM, and on Sundays from 7:00 AM to 1:00 PM.

Message or call us on WhatsApp at +961 76 974 972, or phone the store on +961 70 657 332. You can also tap the WhatsApp button on any page, or reach us on Instagram at @jarroujmarket.

Cash on delivery for online orders. In-store, we also accept card payments.

Prices are listed in USD, with the LBP equivalent shown at checkout using the current exchange rate.

Tap the WhatsApp button anywhere on this site or in the app — we typically reply quickly.

Message us on WhatsApp with your order number and a photo if possible, and we'll sort it out right away.